Child Safety Standards
Social Web — published by Social Web Cloud LLC
Social Web is a social messaging and RSS feed reader application. We are committed to keeping our platform safe for everyone who uses it, and especially for children and young people. This page sets out the standards Social Web enforces to prevent child sexual abuse and exploitation (CSAE) on our service, and explains how users, parents, and law enforcement can reach us.
Prohibition of Child Sexual Abuse and Exploitation (CSAE)
Social Web strictly prohibits child sexual abuse and exploitation in any form. This includes, but is not limited to:
- Child sexual abuse material (CSAM), including photos, videos, and generated imagery
- Grooming, solicitation, or any sexual communication involving a minor
- Sextortion or the non-consensual sharing of intimate imagery of a minor
- Content that sexualises, exploits, or endangers minors in any way
- Promotion, glorification, or facilitation of any of the above
Any account that engages in, shares, requests, or promotes such content will be permanently banned and reported to the relevant authorities.
How Users Report Abuse or CSAE in the App
Social Web provides in-app reporting so users can flag content directly from the screen where they encounter it:
- Chat messages: Long-press any message in a conversation to open the report option.
- Feed posts and Stacks: Each post card shows a report option that can be used to flag the post.
Reports are reviewed by our moderation team. Users may also email the child safety contact below at any time, including for urgent concerns.
How We Respond to Reports
When we receive a report that may involve CSAE or CSAM, we take the following actions:
- Remove the content and preserve the relevant records
- Suspend or permanently ban the account(s) responsible
- Report confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline, as required by 18 U.S.C. § 2258A, and cooperate with law enforcement
- Report to equivalent authorities in jurisdictions outside the United States where applicable
Compliance with Child Safety Laws
Social Web complies with all applicable child safety laws and regulations in the jurisdictions where it operates, including the Children's Online Privacy Protection Act (COPPA) in the United States. Users under the age of 13 in the United States must go through our parent-authorisation flow, and their accounts are restricted to child-safe modes of the app.
Child Safety Point of Contact
Email:
childsafety@socialweb.cloud
This email is monitored for child safety reports, CSAE concerns, and
requests from
law enforcement, NGOs, and parents or guardians. For general support
questions, please
use our regular support channel instead.
Last updated: 18 April 2026